Démarche en ligne
Online Dispute Resolution - Domestic or EU Purchases (Online Service)
European Commission
Online one-stop shop for EU consumers and traders to resolve disputes concerning domestic or EU purchases.
This is a amicable mode dispute resolution.
Disputes shall be forwarded to the national out-of-court dispute settlement bodies that are connected to the platform.
For details, please use the practical information sheets :
J'ai réalisé une démarche administrative
Je donne mon avis sur Services Publics +. L'administration concernée me répondra.
Émetteur de la démarche en ligne : Directorate for Legal and Administrative Information
Verified 18 January 2023 - Directorate for Legal and Administrative Information (Prime Minister)