Démarche en ligne
Application for reimbursement of the CTBT (SIDECAR Web) for road hauliers located in France or in Europe (goods and persons)
You have to create user account on the Customs website.
You must then send a completed and signed membership and entitlement agreement to the department responsible for processing your refund requests.
For more information, see the overview of Sidecarweb by Customs, and the user guide (see online package leaflet below).
FYI
The application is only made online through this approach concerning consumption up to 31 december 2024 and for non-prescribed periods (consumptions for the last quarter of 2022, 2023 and 2024).
For consumption from 1er January 2025, the elements for obtaining the CTBT refund must be completed on theannex n°3310-TIC to the VAT return. For more information, the tax department has made available a dedicated page.
For details, please use the practical information sheets :
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Émetteur de la démarche en ligne : Directorate General of Customs and Indirect Taxes
Verified 14 May 2025 - Directorate for Legal and Administrative Information (Prime Minister)