Persons who can become authorized representative MaPrimeRénov' have not been, in the last 5 years :

• Finally condemned for one of the following offenses: fraud, breach of trust, concealment, laundering, corruption, influence peddling, forgery, participation in a criminal organization, drug trafficking, procuring, bankruptcy, etc.
• Finally convicted of abuse of a person's weakness or ignorance
• Definitively convicted of tax fraud
• Prohibited from pursuing a professional or commercial activity
• Penalized for failure to comply with reporting obligations under energy savings certificates, where that penalty:
  
  • Either is greater than or equal to 3% of the turnover before tax of the last financial year ended
  • Deprive them of the opportunity to obtain energy savings certificates
  • Suspend or reject applications for energy savings certificates made by the person concerned, where the duration of the suspension is 12 months or more and concerns energy renovation operations for residential buildings for the benefit of natural persons.

Persons who have been the subject of one of these convictions, prohibitions or sanctions in the last 5 years may not be authorized representative MaPrimeRénov'.

Skills required

To obtain an authorization from theAnah: titleContent, the authorized representative shall file a dossier demonstrating his ability to:

• File files for which he ensures compliance with the regulations in force
• Provide secure information and support to the applicant, through secure data processing in accordance with the Data Protection Regulation (GDPR)
• Ensure a commercial, contractual and insurance chain that respects consumer rights, in particular by excluding any improper selling
• Control the funded sites as well as the professionals carrying out the work
• Provide information on all commitments and inform the applicant of the rules on the premium, in particular the rules for starting and finishing work and the general conditions for using the application platform.

Preparation of the file

The applicant must complete the following form and gather the documents listed on page 4:

MaPrimeRénov' Proxies: Proxies and Account Creation Form (Anah)

Know the documents that make up the application for authorization

The file contains the documents required as an annex to an order available on Légifrance, which depend on the legal form of the applicant:

Supporting documents requested from representatives (MaPrimeRénov')

Legifrance

Pour en savoir plus

In addition, the following documents must be added to the application file:

1. Documents and information relating to the identity of the applicant

• Identity of the applicant with the following information, if professional:
  
  • Business name
  • Registration in a professional register, in particular in the SCR: titleContent or at RNE: titleContent
  • Identity of the legal representative
  • Address or registered office
  • Kbis extract less than 3 months old (or certificate of registration in the RNE: titleContent)
  • Copy of the organization's statutes in their latest update
  • Composition of the governing bodies (with a description of the professional activity of each of the members of these bodies) and of the share capital
  • Structure flowchart, with names and functions
  • Professional indemnity insurance certificate (CPR)
  • Number of employees
  • Criminal record bulletin 3
  • Certificate on the honor of the applicant specifying that the latter, natural or legal person, has not been the subject of any conviction which would prohibit him from exercising the activity of representative (see chapter “Incompatibilities”).
• Information concerning professional activity currently exercised, including:
  
  • Copies of statutes, activity statement, etc.
  • Number and competence of staff involved in the system for justifying the request for authorization
  • Amount of premiums for energy savings certificates (EEC) received in the year preceding the application for authorization
• Information financial :
  
  • RIB of the bank account dedicated to the activity of authorized representative
  • Turnover for the previous 3 financial years
  • Balance sheet for the last 3 financial years
  • Attestation on the honor or of the Urssafno late payment in respect of the employer's share of social contributions
  • Forecast activity level document.

2. Information on the capacity of the applicant : annual targets envisaged in terms of the volume of files submitted under the authorization.

The recipient of the dwelling shall submit each year an annual report on its activities and a description of the human and financial resources deployed.

3. Documents and information relating to simplified access : A description of the simplified access scheme to the energy transition premium (MaPrimeRénov') that will be offered to the premium applicant, including:

• Conditions for carrying out all the activities and a presentation of the contractual chain of subcontracting, if any
• A description of the steps involved in assembling and processing the files, which should make it possible to demonstrate the ability of the applicant for authorization to ensure that the files comply with the regulations (electronic signature, undertaking and payment)
• For financial representatives, conditions for processing requests for repayments by the ANAH
• Detailed conditions of the envisaged risk control strategy and associated control policy
• Conditions for combating improper selling implemented
• Communication conditions implemented in order to inform applicants of the premium of the status of their application, at each stage of the processing of their application, by facilitating direct access of the applicant to his/her file via the dematerialized platform for the receipt of applications
• Conditions for handling complaints lodged by the premium applicant
• Conditions for revocation of an authorized mandate-applicant
• Conditions for the protection of personal data
• Means put in place for risks of interference with probity (honesty towards the owners).

The applicant must also demonstrate that he/she has processed, prior to his/her application for authorization, a minimum volume of 1,500 cases lodged as agent in the last 4 months and resulting in the granting of an energy transition premium (MaPrimeRénov').

Sending folder

The complete file must be sent by email to: maprimerenov.mandataire@anah.fr

Acceptance of the application

Entitlement is valid throughout the national territory, for a period of 3 years from its notification.

L'Anah: titleContent publish on its website the updated list of authorized representatives.

Rejection of the application

Any incomplete application shall be rejected because the person concerned has failed to regularize (provide documents) within a period specified by the authorizing platform.

If the application for authorization is rejected or withdrawn, the authorized representative may not submit a new application for authorization before a period of one year.

Appeals

In order to challenge a decision related to an authorization (refusal of application, withdrawal, etc.), an administrative appeal must be filed with the Director General of theAnah: titleContent.

In the event of difficulties encountered by an EU nationalEuropean Union, an appeal may be lodged on the European platform Solvit.

Submit a complaint to Solvit

(infographic to come)

The representative undertakes with theAnah: titleContent, to:

• Repay to him the amount of the premiums collected on behalf of the owner following a withdrawal or repayment decision made by theAnah: titleContent, and by reason of a failure for which the authorized representative or one of his subcontractors is responsible when the latter provide administrative assistance to the applicant
• Inform the authorized representative of changes in status and organization, or those of its subcontractors, where such changes are likely to affect the authorization and the fulfillment of the authorized representative's commitments
• Enforce anti-corruption, privacy and data protection regulations
• Declare any recourse to one or more companies in the context of a partnership or subcontract
• Do not apply for the energy transition premium (MaPrimeRenovation'). This can only be paid directly to applicants who meet the so-called ‘very modest’ resource requirements.

Authorized representatives shall ensure:

• The applicant's assistance in the administrative, technical and financial set-up of his application for the MaPrimeRénov energy transition premium (administrative mandate)
• If the applicant so wishes, the collection of funds by means of a warrant (financial mandate)

MaPrimeRénov': administrative mandate for the constitution of the premium application and its payment application and financial mandate for the collection of the premium - Owner-occupier and lessor (Anah)

Checks

L'Anah: titleContent can check or have the holder of the authorization checked, on the basis of documents and on the spot, to ensure that:

• Authenticity of documents and information submitted in support of the application for authorization or renewal
• Fulfillment of commitments and obligations which are binding on the beneficiary of the authorization.

The date of the inspection shall be notified by registered letter with acknowledgement of receipt to the authorized representative at least 24 hours before the latter.

A monitoring report shall be sent to the authorized representative, who may submit his written observations within one month.

Withdrawal of authorization

Obstructing the performance of controls may lead to withdrawal of the authorization.

In case of fraud, or failure to comply with the commitments of the Trustee, the Director-General of theAnah: titleContent may proceed to withdrawal of authorization. Such withdrawal shall take place after inviting the beneficiary to submit its observations under an adversarial procedure.

Appeals

In order to challenge a decision related to an authorization (refusal of application, withdrawal, etc.), an administrative appeal must be filed with the Director General of theAnah: titleContent.

In the event of difficulties encountered by an EU nationalEuropean Union, an appeal may be lodged on the European platform Solvit.

Submit a complaint to Solvit

The authorization shall be renewed on condition that an application for renewal has been submitted to theAnah: titleContent at least 4 months before the expiry date of the initial authorization.

The demand takes place in the same manner as the original application for authorization. It shall be granted on condition that no failure to fulfill obligations has been established by an audit of theAnah: titleContent.